Our primary mission is to equip and develop Organisation Development practitioners - both internal and external - so that they can deliver excellent support to leaders within their organisations. We work mainly by providing systematic education and development programmes for OD practitioners.
Our secondary mission is to support organisations to function effectively for those they serve and for those who do the work. We engage senior leaders, showing them how to use Organisation Development processes and frameworks to build effective and healthy, to help them ensure that the internal capacity and human systems of their organisation are robust enough to support its strategic ambitions. Most of our work in this area involves providing support to top leaders who are managing complex change initiatives.
We support complex change projects. We design the general change processes, design and run different types of intervention to help the organisation move toward its change goals, ensure all are set up for effective implementation, and decide on metrics to track the change processes and benefits.
We design and run large groups in which people are highly engaged; we use whole system methodologies. Rosabeth M Kanter of Harvard Business School, one of the world's foremost thinkers and educators on change, documented Q&E as having designed and supported the world's largest change intervention.
We educate and equip internal change agents - line leaders as well as HR and OD professionals - to support implementation and ensure the outcomes of a change project are firmly embedded in the organisation. We often work in alignment with the organisaiton's talent management system, in order to build the change capabilities of future leaders and equip them to run corporate transformation projects.
OD Education and Development Programmes
We are also known for designing and running high level OD education programmes for both OD practitioners and HR professionals. Some of our work in this area includes:
Delivering a year long OD development programme for a public sector cross agency programme in the North East region to enhance service delivery.
Designing and delivering an OD capability programme for over 100 senior HS, OD and L&D professionals in a financial retail organisation.
Supporting Roffey Park in starting its programme of OD education.
Being instrumental in the support of other professional organisations in their ability to educate OD practitioners: Roffey Park, CIPD, NTL Institute, ODN.
Q&E is known among its clients for combining academic rigour with in-depth practical skills, and for helping organisations to be as effective and independent as possible and to maintain the wellbeing of the people who work in them.
Dr Mee-Yan Cheung-Judge is the creator and driving force behind Quality & Equality Ltd, which she founded after a distinguished career in academia and in the marketplace. She is a 'scholar-practitioner' in the field of Organisation Development. She has worked directly with a number of organisations across sectors and industry to deliver powerful transformational change, which is what she is known for. She led one of the world's largest change programmes, in the BBC, involving 17,000 people to co-construct its future; she has led major cultural change in a number of global pharmaceutical, retail, energy and media organisations. Mee-Yan was lead consultant to transform the state owned multi-media organisation in the UAE over a period of 24 months. In late 2012 she was appointed as the senior international consultant to the State of Singapore to support their nationwide public service transformation programme. Currently she is supporting two global organisations in post-acquisition integration as part of their high-growth strategy, aligning business ambitions with 'fitter' quality of leadership and, core processes, culture of innovation and agility as well as behavioural patterns.
Mee-Yan teaches on major governmental and corporate top management programmes. She is a Visiting Fellow of Roffey Park Management Institute in the UK, a Senior Fellow of the Singapore Civil Service Collage, the outgoing Dean of the NTL/Q&E OD Certificate Programme in Europe, a guest faculty on the Gestalt Certificate Programme in the UK, a guest faculty in IDDI - the executive institute of the Universidad Francisco de Vitoria in Madrid, Spain - and a faculty of the Duke University Executive Leadership Programme. She is a professional member of the NTL Institute (the founding institute of the field of Organisation Development), and was an international trustee on the board of the Organisation Development Network. She is author of a number of OD articles and reports. Her book Organisation Development: A Practitioner's Guide for OD and HR (Kogan Page; 2nd edition, May 2015) with guest author Linda Holbeche, has become one of the most significant texts for OD practitioners. Mee-Yan is on the editorial board of the Journal of Organisation Development Practitioners. She was voted by UK HR Magazine as one of the tope 15 most influential thinkers in the field of HR in the UK, in 2013, 2014 and 2015. In October 2013 she was presented with the highest award by the Organisation Development Network in the USA, the Life Time Achievement Award, in recognition of her outstanding contribution to the field of OD globally. Mee-Yan is known as a significant 'scholar-educator-practitioner' in the field of OD and her colleagues and clients enjoy both her personal warmth as well as her ability to engage them in straight-talking about overt issues that sub-optimise individual and system brilliance.